Privacy Policy – HASHOSTER

The Information We Collect

This Privacy Policy applies to all information collected on the HASHOSTER website or submitted to HASHOSTER through any of our services. When visiting HASHOSTER’s website and signing up for or using our services such as domain registration, hosting services, support systems, referral programs, or abuse reporting, you may provide information that identifies you personally.

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Contact details

  • Other demographic or service-related information


Cookies

A cookie is a small text file stored on a user’s device for record-keeping purposes. HASHOSTER uses cookies to improve user experience and website functionality.

We use:

  • Session cookies for easier navigation

  • Persistent cookies to remember preferences and login sessions

Cookies help us:

  • Improve website functionality

  • Analyze visitor behavior

  • Enhance user experience

You may disable cookies through your browser settings, but some features of the website may not function properly.


Log Files

Like most websites, HASHOSTER automatically collects certain information and stores it in log files, including:

  • IP addresses

  • Browser type

  • ISP details

  • Referring/exit pages

  • Operating system

  • Date/time stamps

  • Clickstream data

This information is used to:

  • Analyze trends

  • Administer the website

  • Improve services

  • Prevent abuse and unauthorized access

We may use third-party analytics tools to better understand website usage statistics.


How We Use Information

HASHOSTER uses the information provided by users to:

  • Deliver requested services

  • Process transactions

  • Register domains

  • Provide hosting and support services

  • Send important service updates

  • Improve user experience

We do not sell, rent, or trade personally identifiable information with third parties without your consent.


Referral Services

If you use our referral or “Tell-A-Friend” service, we may request your friend’s email address to send a one-time invitation regarding our services. This information is used solely for referral purposes.


Support Forums & Public Areas

Any information shared in public forums, support communities, or discussion areas may be visible to others. Users are advised not to share sensitive information publicly.

HASHOSTER is not responsible for information voluntarily disclosed by users in public sections of the website.


Internal Surveys

HASHOSTER may occasionally conduct internal surveys to improve our services and user experience. Participation is voluntary.

Survey data may be used to:

  • Improve services

  • Understand customer interests

  • Enhance marketing relevance

Personal information collected through surveys will not be shared with third parties without consent.


Communications From The Site

When you contact HASHOSTER via email or support systems, we use your contact information only to respond to your requests and provide service-related communication.

Users may opt out of promotional communications through account settings or unsubscribe links included in emails.

Service-related communications such as invoices, order confirmations, and technical notices cannot generally be opted out of while maintaining an active account.


Choice / Opt-Out

Users may choose to:

  • Opt out of promotional emails

  • Disable marketing communications

  • Update notification preferences through their account settings

For assistance regarding communication preferences, users may contact HASHOSTER support.


Information Sharing & Disclosure

HASHOSTER may share aggregated demographic data with trusted partners for analytical purposes. This information does not identify individual users.

Personally identifiable information is never sold or rented to third parties for marketing purposes.

We may disclose information:

  • When required by law

  • To comply with legal obligations

  • To protect the rights and security of HASHOSTER

  • To prevent fraud or abuse


Accessing & Updating Information

Users may access and update their personal information through their secure account dashboard.

HASHOSTER may request identity verification before processing account changes to protect user privacy and security.


Email & Communication Privacy

HASHOSTER considers email transmitted through our services as private communication between sender and recipient.

We do not monitor or disclose private communications except:

  • As required by law

  • To comply with legal processes

  • To enforce service agreements

  • To protect the rights and property of HASHOSTER


Security

The security of your personal information is important to us. HASHOSTER follows industry-standard security practices to protect customer information during transmission and storage.

However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable security measures, we cannot guarantee absolute security.


Third-Party Links

Our website may contain links to third-party websites. HASHOSTER is not responsible for the privacy practices or content of external websites.

Users are encouraged to review the privacy policies of any external sites they visit.


Changes to This Privacy Policy

HASHOSTER reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and may also be communicated through email or website notifications where appropriate.

Continued use of our services after policy changes constitutes acceptance of the updated policy.


Contact Information

For questions regarding this Privacy Policy, please contact:

HASHOSTER Privacy Department
📧 support@hashoster.com

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